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We also embed the full conversation and make it searchable right here in these blog posts. Once you’re in your preferred podcast app, please make an additional click to leave a rating for the show. Admins can see activity levels in a team dashboard and use the insights to fine-tune content. Get real-time alerts when videos get watched, your emails are opened, and prospects engage. Hear Episode 261 and any other episode of The Customer Experience Podcast in your preferred podcast app … Ideal for brokers and teams, use BombBomb to share virtual showings and collaborate with partners.

What jobs are right for people vs machines.

How the true role of a follow up email affects AI use.In this episode, he brings together insights from a recent episode of HBR IdeaCast, recent Forrester research, and two episodes of The Customer Experience Podcast to advance a straightforward argument to leverage our unique human strengths. Compliance-ready for regulated industries including SOC 2 Type 2. Last week, the Russian nuclear energy agency, Rosatom, released a 30-minute, formerly secret documentary video about the world’s largest hydrogen bomb detonation. Embeds inside email, CRM and help desk systems for ease of use. Better results than traditional email and texts.

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He believes every professional should incorporate video messaging in their communication channels to increase human touchpoints and improve results while also leveraging relevant software. Discover how async videos can boost results at every step of the lifecycle. They increased replies from these people by 56. He shares what it looks like to outsource tasks to AI without sacrificing thoughtfulness and provides concrete tips and tricks for doing so successfully.Įthan has been with BombBomb for nearly a dozen years full time and has an unhindered dedication to bridging the digital divide to create human connection. BombBomb conducted a pilot program with them that included an AB test of video emails vs. Today, Ethan Beute, host of The Customer Experience Podcast, unpacks the both/and approach to AI integration and human touch. When it comes to free async video plans, we encourage you to read the fine print. We do not sell your data or mine your data. Unlike free video messaging platforms, BombBomb does not limit the numbers or lengths of videos.

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Spoiler alert: Follow-up emails are not only about the bullet-pointed takeaways. All plans feature unlimited videos and workspace storage, plus a host of free integrations. There lies the case for a “both/and” vs an “either/or” approach.īy using the both/and method for AI incorporation - specifically when dealing with follow-up emails - we determine which tasks make sense to outsource to AI and which tasks we should keep for ourselves. Without the thoughtfulness and authenticity of human touch, AI is blind to tone, pauses, and emotion. Where there is no unique human value, there probably shouldn’t be a human. Showing Your Work in the Age of AI w/ Ethan Beute” on Spreaker.Īpple Podcasts | Spotify | Google Podcasts | Amazon